Service Manager – Power Generation Sector
Location: National 
Salary: Competitive, with excellent benefits package

Renew Consultancy is excited to be recruiting for a highly motivated and experienced Service Manager to join a leading company in the power generation industry. This role is perfect for a driven professional with a passion for delivering exceptional service and managing operations in a fast-paced, technical environment.

About the Role:

As the Service Manager, you will be responsible for overseeing the day-to-day service operations, ensuring the delivery of high-quality support to customers while maintaining and improving service standards. You will manage a team of engineers and technicians, driving performance to meet customer expectations, and ensure equipment uptime and operational efficiency.

Key Responsibilities:

• Lead and manage the service team, ensuring all service operations are completed safely, on time, and within budget.
• Develop and implement service strategies that align with company goals and customer needs.
• Oversee service contracts and client relationships, ensuring customer satisfaction and long-term partnerships.
• Monitor and report on key performance indicators (KPIs), identifying areas for improvement and implementing solutions.
• Manage resource allocation, scheduling, and technical support for planned and emergency maintenance activities.
• Ensure compliance with industry regulations and health and safety standards.
• Provide technical expertise and support for complex issues, troubleshooting, and repairs.
• Foster a culture of continuous improvement, encouraging team development and knowledge sharing.
• Work closely with the sales and operations teams to ensure seamless service delivery and operational efficiency.

About You:

• Proven experience as a Service Manager or in a similar role within the power generation or related technical sectors.
• Strong leadership skills with the ability to motivate and manage a team of engineers and technicians.
• Excellent knowledge of power generation systems, including engines, generators, CHP, and other related equipment.
• Strong problem-solving skills with a proactive approach to operational challenges.
• Exceptional communication skills and the ability to build strong relationships with clients and internal teams.
• Experience managing service contracts and delivering to high standards of customer satisfaction.
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.

Qualifications:

• Engineering degree or relevant technical qualifications in power generation or mechanical/electrical disciplines.
• Minimum 5 years of experience in a management or supervisory role in the power generation or a related technical field.
• Full UK driving licence.

Why Join?

• Join a market-leading company in the power generation sector, with a reputation for excellence and innovation.
• A competitive salary and benefits package, including pension and healthcare schemes.
• Opportunities for professional development and career progression.
• Work in a collaborative environment where your expertise and leadership will make a direct impact on company success.

If you are an experienced service professional looking for an exciting new challenge in the power generation sector, we want to hear from you. Apply today to join a team committed to excellence in service delivery and technical support.